Terms and Conditions
Terms & Conditions of Business
Bookings and Cancellations: All bookings and cancellation to be made in writing by email or post.
Payment: Full payment should be made prior to start date of course. Payment can be made by cheque, BACS or cash.
Advanced Booking Deals: Full payment should be made as per arrangement of advance booking deal, prior to start date of course. Payment can be made by cheque, BACS or cash.
Certificates: We reserve the right not to issue certificates where an invoice remains unpaid. The initial issue of a certificate (Email Copy) is included within the course fee. Requests for copy certificates must be made in writing and are subject to an administration charge of £25.00.
Photocard Certification: Photocard certifications are also available and optional at a further cost of £25.00
Transfers and Cancellations: In the event a candidate is transferred to another course or cancelled altogether, an admin fee of 25% of the full course fee will be incurred, unless the course start date is within 10 working days of cancellation, in which case the full course fee will apply.
On-site Courses: An on-site course date may be transferred or cancelled altogether and an admin fee of 25% of the full course fee will be incurred unless the course date is within 10 working days in which case the full course fee will apply + any overnight stay cost incurred to Avantgarde Training Ltd.
Course Timings and Attendance: Delegates must adhere to timings as stipulated on the course joining instructions. Failure to attend any part of the course will result in the delegate’s removal from the final examination (where applicable).
Fitness to Attend: Delegates placed on any of these courses must be free from any ailment, condition or injury that will affect their ability to participate during the practical aspects of the course. Refresher Training Delegates placed on the refresher course must be in possession of a valid accredited certificate.
Force Majeur: Avantgarde Training Ltd cannot be held responsible for any incident or occurrence outside its control that affects the provision of any given course date, course forecast, course content or course timing, and/or including cancellation, amendment, or re-scheduling. Where a course content or course timing have to be amended/cancelled/re-scheduled for whatever reason, Avantgarde Training Ltd will make every reasonable effort to make alternative arrangements.
Failure to Show: Any delegate failing to attend a course will still reflect a bona-fide booking. The fee of which will be subject to our standard terms and conditions.
Course examinations: When completing final practical examination, candidates who fail would have to apply to take a re-test at a further cost of £150.
Right of Admission: Avantgarde Training Ltd reserves the right to refuse admission to any delegate exhibiting unruly or anti-social behaviour to either its staff or other delegates. Any such incident will result in the immediate removal of the offending party.
Course Bookings / Reservations: All bookings/reservations are subject to the above standard terms and conditions.
Course Dates: All dates are provisional and subject to change.